Brow & Lash at POLISHED
12108 N 56th St, Suite B
Temple Terrace, FL 33617
(813) 966-2266
Mon - wed: 10am - 6pm
Fri - Sat: 10am - 6-pm
Thu - Sun: Closed
Mask Required
I pride myself on a running business as efficiently as effectively as possible. I value and respect your time as much as my. Please review my booking policies before arranging an appointment. BY BOOKING, YOU AGREE TO THE TERMS AND CONDITIONS OF STATED POLICY.
POLICY:
Cancellation/No Show Policy:
Brow & Lash has a 24 hours cancellation/rescheduling policy that is required in order to receive a refund. There is a 30% deposit required to secure an appointment. The deposit will be applied towards your total when you show up at your appointment time. Appointments that are 15 minutes, will not be allowed any delays. Deposits will not be refunded or count towards the service due to tardiness on a service that takes 15 minutes. By giving last minute notices, you prevent someone else from being able to schedule into that time slot. Please be courteous and arrive on time for your appointment.
Lash Fills are recommended every 2-3 weeks to maintain fullness. Please be advised that "a fill" is just a fill and not a full set. Please do not wait until most or all of extensions have been shedded before you book a fill. After 4 weeks it will be considered a full set.
TRANSFER FILL from different lash artist, you will be charged the price of a full set. ALL NEW CLIENTS must be book for a Full Set.
LATE:
If for any reasons you are expecting to be late, please notify me immediately! I work very hard in order to schedule the right amount of time for each service. Accommodating late customer is often impossible without disrupting other clients appointment for that day. Please be aware, in the unfortunate events that you are late, I cannot guarantee that your services will be performed that day. Tardiness may result in rescheduling your appointment for another day and your deposit will be forfeited
REFUND:
You are paying for artist time, products and other expenses used to provide you with a service. No refunds will be given for any reason on service. I do offer a guarantee on my services and work. If you have any concerns with the services you received, please notify me immediately to rectify the problem within three days.
No Children/No Phone/No Guest: Due to the nature of my services, sharp objects are being use near your eye.
Thank you so much and I look forward to serving you!
Katie Pham
